MyChart and Quality Assurance Analyst
Job Title:
MyChart and Quality Assurance Analyst
Type:
Full Time
Location:
Remote
About Us:
KeyCare offers health systems access to a network of virtual care providers working on KeyCare's Epic-based EMR and telehealth platform. This allows KeyCare to improve access for patients across the United States, while keeping their care coordinated with their health system partners. Health systems can start with nationwide virtual on-demand urgent care coverage (24x7, 50-state coverage), and then may add other virtual health services based on their needs. To learn more about KeyCare, visit www.keycare.org
Position Overview:
As an Entry-Level MyChart Analyst and QA Tester, you will support the configuration, testing, and maintenance of the Epic EHR system. You will work closely with clinical and IT teams to ensure a high-quality, patient-friendly experience and that new features meet technical and functional requirements.
Base Pay Range: $40,000-$60,000 annual
Key Responsibilities:
• Assist in the configuration and maintenance of MyChart modules.
• Document test plans, execute test cases, and record results.
• Run test scripts for Epic workflows across applications including regression, upgrades, and new features.
• Identify, log, and track software defects and enhancement requests.
• Support user acceptance testing (UAT) with clinicians and other stakeholders.
• Provide basic end-user support and training materials for patients and staff.
• Partner with Implementation Managers to support client implementations.
Qualifications:
Required:
• Strong attention to detail and problem-solving skills.
• Basic understanding of software testing methodologies and QA processes.
• Excellent communication, coordination, and documentation skills.
• Ability to work independently and in a team environment.
• MyChart Epic Certification or ability to obtain once employed.
• Internship or coursework related to healthcare IT or application testing.
Preferred:
• Familiarity with Epic Systems, particularly MyChart.
• Experience with QA tools (e.g. JIRA, Excel-based test cases).
• Bachelor’s degree in Information Technology, Health Informatics, Computer Science, or a related field.
Education, Experience, and Licensing Requirements
· Bachelor’s degree in Information Technology, Health Informatics, Computer Science, or a related field preferred.
Travel Requirements
up to 10%
Benefits:
Eligible for company benefits uponpackage roll out:
· Medical
· Vision
· Dental
· Life Insurance
· Disability
· Unlimited PTO
How to Apply:
Please reach out to the email listed below.
Include the position title you are applying to in the subject line.
Include a brief intro in the body, and attach your cover letter and resume to the email. Our team will reach out with next steps.
How to Apply:
Please reach out via the external link button below.
You will be asked to attach a resume, and provide required personal info & provider details.
KeyCare is an Equal Opportunity/Affirmative Action Employer
We encourage all qualified applicants to apply. KeyCare is committed to its evolution towards a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, gender or gender identity, sexual orientation, age, marital status, disability, sex, country of origin, or veteran status.
Reach Out to Our Team Today!
Our team is looking forward to hearing from you, and happy to answer any questions
