Virtual Primary Care

A laptop with a smiling patient facing a doctor, doing a telehealth visit from their office
A clean and well lit room, with a doctor smiling and consulting with a patient on her laptop
A mother and child consulting from their home on a telehealth call

Primary Care on the KeyCare Platform

Empowering Access and Enhancing Patient Care

In the fast-paced world of healthcare, meeting the high demand for primary care resources has become a top priority. In fact, many health systems are interested in expanding primary care groups to take care of more patients.

By partnering with KeyCare’s expertise in virtual primary care, health systems can widen their front doors to deliver accessible and convenient care to a much larger patient panel than they ever could with just office-based providers.

We are now offering flexible primary care visits to suit your patients' needs

3 Distinct KeyCare Functions to Support Primary Care Teams

Seamlessly Scheduled Overflow Visits

Our group of dedicated KeyCare virtual providers ensures patients find open appointments quickly, maximizing convenience and patient satisfaction.

Short and Long-Term Remote Patient Monitoring (RPM)

Keep patients connected to their care team with remote monitoring services. From post-discharge follow-up to chronic care management, RPM facilitates personalized and continuous care.

Preventative Care and Gap Closure

Take a proactive approach to patient care by reaching out to patients to close gaps in care and ensure compliance with routine check-ups, promoting better health outcomes.

Virtual Annual Wellness Visits (AWV)

Our AWV solution is designed to revolutionize healthcare management for Medicare patients enrolled in at-risk programs, including Medicare Advantage or ACO. With scheduled AWVs, our platform not only enhances patient care but also provides substantial benefits for health systems.

Provide Quality Scheduled Care to At-Risk Medicare Patients With Convenient Virtual Visits
Satisfy Payer Requirements for AWV via Collection and review of: HRA, SDOH, Vitals, and Health Screenings
Help Improve Care Gap Identification and Closure With Scheduled, Consistent Visits

Solution Overview

Population: Medicare patients enrolled in at an at-risk program, such as Medicare Advantage or ACO
Coverage: Health system schedules appointments via Book Anywhere
Scheduling:  Health system schedules appointments via Book Anywhere
Billing: Assigned to health system
Visit: Video only. Satisfy payer requirements for AWV via collection and review of: HRA, SDOH, Vitals, and Health Screenings

AWV Benefits

Increase revenue via AWV billing
ACO attribution to health system TIN
Risk adjustment via appropriate HCC coding
Care Gap identification and closure

Virtual Primary Care Scheduled Overflow Visits

Scheduled Virtual Primary Care Overflow Visits offers access tailored for patients with routine primary care issues. In a healthcare landscape that demands innovation and accessibility, our platform is designed to meet the diverse needs of adult patients seeking care for urgent, chronic, and preventive health concerns.

Offer Flexibility to Adult Patients with State-Based Coverage With Dedicated Hours
Improve Access for Primary Care Patients and Help Balance Workload from Office-Based Providers
Increased % of Same-Day Access, While Decreasing Inappropriate ER Utilization

Solution Overview

Population: Adult patients for routine primary care issues, that includes urgent care, chronic care and preventive care
Coverage: State-based coverage, dedicated hours
Scheduling:  Health system triages and schedules via Book Anywhere
Billing: Assigned Insurance Billing to the health system
Visit: Video or Audio visit

Primary Care Scheduled Overflow Visits Benefits

Improved access for primary care patients
Load balance off of office-based providers
Supports your brand by promoting your digital front door as the entry point
Improves quality and experience goals, via increased % same-day access, decreased inappropriate ER utilization, and better chance of compliance with meds, care gaps and outcome metrics.

Virtual Primary Use Cases

Overflow Visits
Scheduled Urgent Care, Refills, Orders...
Preventative Care
Wellness Exams, Care Gap Closure...
Short-term RPM
Post-Discharge F/U, Hospital at Home...
Long-term RPM
Chronic Care Mgt, Clinical Research Trials...


Benefits of Virtual Primary Care With KeyCare

Ensure Patient Needs are Met

Scheduled visits through the call center provide patients with timely care, ensuring their needs are met promptly.  With patient data connected to health systems through the Epic ecosystem, notes, follow-ups, and messages are efficiently shared and managed to improve communication and patient care quality.

Optimize Patient Population Management

Embrace a team-based primary care model and watch panel sizes expand, optimizing population management strategy. This approach offers more choices for patients, whether they prefer in-person or virtual care options.

Create a Better Process for Routine Care

With our dedicated teams acting as an extension of your in-person primary care staff, routine, rules-based, repeatable care becomes a seamless process. This new approach can result in a better health care system paradigm which can simultaneously improve efficiency, access, cost and quality of care.

Improve Quality and Experience Goals

You will see increased  same-day access and decreased inappropriate ER utilization when offering patients Virtual Primary Care appointments.  Patients have  better outcomes by of complying with meds, care gaps and outcome metrics.

Woman doing a primary care consultation online with doctor
In an era where healthcare delivery is evolving, our solution stands at the forefront, offering not just virtual care but a comprehensive and patient-centric approach to routine primary care.

Reach Out for a Demo Today

Our team is happy to answer questions, schedule demos and help you unlock telehealth solutions

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